Our Domestic Shipping Policy:
- Flat rate $9.95 Standard shipping Australia wide
- Free standard shipping for orders over $200
- Flat rate $18 Express shipping Australia wide
- Selected products (eg. cowhides) and certain bulky items will have a different shipping rate - the exact rate will be calculated at checkout
There are currently no delays in dispatching orders from our warehouse. Please use the provided tracking number to track the status of your delivery.
At Yellow Earth Australia, we believe in sustainability. Our default domestic carrier is now 100% carbon neutral, purchasing carbon offsets from environmental projects around the world to offset each and every delivery.
Same Business Day Local Delivery:
For those that need to rush an order, we are now offering a local delivery option for Metro Melbourne addresses, same business day delivery for orders placed before 12 pm Monday to Friday (public holidays excepted), otherwise the next business day. The cost of this service is $25. Please select the Local Delivery option at checkout which will automatically come up as an option if your address is in the covered delivery area.
Click and Collect:
Click and Collect is now available from our Vermont factory outlet (located at Building 4/170-180 Rooks Road, Vermont VIC 3131). Please select the "Yellow Earth Main Warehouse/Factory Outlet (Vermont)" location as your local pickup option during checkout. This service is completely free and orders are usually ready to pick up within one business day (please wait for your pickup confirmation email before heading to the outlet).
How long will my order take?
We aim to dispatch orders out within 1 business day, and your order should be delivered within 4 -7 business days from your order being dispatched date.
How do I track my order?
Once your order is dispatched, you will receive an email with your tracking number attached. You use this to track your order.
Our New Zealand Shipping Policy:
- Flat rate $30 International Express Shipping
Our Rest of the World Shipping Policy:
We are no longer offering international shipping (other than to New Zealand) on our Australian official site as we are unable to offer some products to sale to overseas markets due to the use of the term "Ugg", which is trademarked in territories outside of Australia. We have, however, launched a new international site where you can find the complete range of products that we do ship overseas, delivered to you via DHL Express shipping.